20 July 2020

Why Remote Video Meeting Software is Transforming the Way We Work

Whilst traditionally physical interaction has led the way, new digital technology has been well and truly embraced.

One of the most notable of these new technologies is undoubtedly Remote Meeting Software, which is become an essential part of the way many companies are conducting their business.

It is clear to see the multitude of benefits that come with adopting this new digital technology, benefits that span across a variety of different sectors.

With so many people having to adapt to new ways of working, it is a great time to assess the success of remote working tools.

New technology that is enabling employees to work remotely is proving to be an extremely valuable tool across all industries.

A recent review conducted by Microsoft found that the Chinese workforce, who were massively impacted by the spread of COVID-19, has diversified massively.

‘Despite some employees returning to work, there are still more than two times the number of new Teams users each day in China compared to end of January.

The number of daily active Teams users in China also continues to grow week over week.’

Despite China shifting back to a more ‘traditional’ style of work, there is still an increased demand for new remote digital technology.

The success of this new technology and the way it is being embraced is no fluke.

Many businesses began the transition into remote working prior to the outbreak of the Corona Virus.

In March we spoke to Andy South, the founder of NicheCom, about the increased popularity of remote viewing technology and the impact it is having within various different industries.

“Compared with a year ago, there has been a 600% surge in orders for the firm’s 3D showcases.

Since the last week of February, when Coronavirus began to take hold in the UK, there has been a threefold increase in orders,” said South.

The successful diversification of business is clear to see, but why is the technology so popular and what can it offer your business?

Video Meetings are providing companies with a fantastic alternative to face to face meetings, with some added benefits that cannot be achieved from a physical meeting.

The use of this new technology is applicable to any company that regularly conducts face to face meetings.

It provides a flexible alternative to physically meeting, whilst maintaining the ‘human’ aspect that can be lost through phone calls or email.

Research conducted by Dr. Fiona Kerr has established that eye contact with another person increases dopamine and decreases stress.

With an increased number of us working remotely, it is important to maintain the personal connection that is provided with a face to face interaction.

This is where video surveys become extremely important, as the opportunity to interact with another individual on a more personal level is not lost.

Another great aspect of video surveys to consider is the ability to maintain a comprehensive record of all of your meetings.

Gone are the days of muddles meeting notes and forgotten facts, you will never miss an important moment again when using video meetings.

Having full digital access to your video is a valuable tool that can help companies to improve and diversify.

Another notable benefit of using Video Meetings is accessibility.

Remote video technology goes a long way to ensuring that your business is running as effectively as possible.

You can now say goodbye to long distance drives for short appointments.

Our new technology allows you to provide the same great experience for your customer whilst allowing you to work far more effectively.

Customer Testimonial Highlights Positive Impact

‘While I was driving round the M25 in rush hour traffic for a planned 10 minute appointment, I knew there had to be another, more efficient way.

Rest assured, I was very happy when my company was introduced to Smart Websites video technology.

I was chosen to be the product champion for my employer in implementing the video survey pilot program.

First, we had to test the software to make sure that accuracy and the customer experience was not compromised by this different method of virtual communication.

Second, we had to validate that potential customers would be willing to participate and use the new software.

I used to do about three face to face meetings a day – really all I could handle, given the traffic to and from locations.

But now, having access to Smart Websites video software, I can easily complete up to 8-10 meetings a day.’

Video Surveys also have the capabilities to expand the reach of your business to other countries.

It is applicable to a variety of different industries and allows you to connect with your overseas customers very easily.

One great example is for Visa agents, who can use the technology to easily share all the documents that are required.

This technology is closing the gap between you and your customers, allowing for an increasingly more personal service.

Our Video Survey technology helps your company work smart. For further information simply complete our online Bot request or contact us by phone or email.

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