Virtual Surveyor
Improve your customer engagement with our personalised live virtual video surveys.
Smart Website’s video survey software allows you to conduct face-to-face appointments from anywhere worldwide over an internet connection, quickly and conveniently.
The virtual survey can be set for a specific date and time, or conducted within a few minutes of the first contact with your potential customer, giving you total flexibility to carry out the video survey at a convenient time to suit all.
Video surveys allow you to provide the best and most convenient distance-based service possible to your customers, whilst offering maximum customer satisfaction.
Our virtual surveys also include the option to save the video recording and generate a transcript of all conversations conducted once you have finished the call, ensuring maximum clarity and thus eliminating misunderstandings.
Video surveys are the perfect solution for industry professionals in the post-COVID economy.
Maximise Customer Satisfaction
Problems can now be solved quickly and remotely with our virtual video surveys.
Our virtual surveys allow businesses to deliver real-time customer support at the click of a button. Video surveys improve efficiency by assisting customers quickly, identifying problems and resolving any issues in the least time possible.
Today’s customer expects quick response times. The face-to-face help offered by our video survey software provides an extremely fast, efficient, and personalised service, ensuring maximum customer satisfaction.
- Quick, Easy Set-Up
- Customer Satisfaction Oriented
- Fully Personalised Experience
- Flexible Appointment Times
- Integrated Screen Sharing
- Auto-Generated Transcripts
Video Meeting Experience
Surpass expectations by personalising your conversations with customer engagement technology.
Our video survey software helps develop trust and loyalty with your customers, building a long-lasting connection with your brand, whilst opening the possibility for future sales potential.
Video surveys accelerate your business sales conversions by guiding your customer through the buying process.
Our virtual survey software also allows you to save the video recording along with a transcript of your conversation after you have finished the call, offering an invaluable reference point for an enhanced customer experience.
Screen Sharing
Boost productivity and improve customer engagement with video survey screen sharing.
Video survey screen sharing is ideal for improving customer service, helping to provide real time customer interaction, meaning queries can be identified and resolved promptly, increasing customer retention.
Screen sharing also helps to assist visitors with sales demos and collaboration.
Seamlessly, go to a customer’s screen from the video survey and help to guide them efficiently.
With a single click, sharing the screen saves time and provides a better buying experience, allowing you to connect with your customers in real time and deliver quick assistance.
Choose Your Plan
We provide a suite of conversion tools including chatbots and virtual video survey software to turn visitors into confirmed appointments. Most businesses know that huge levels of web visitors exit before taking an action. Unless you satisfy their needs quickly and effectively, you may have lost them forever.
With our Sales Bot, customer engagement starts the moment they land on your web page, significantly increasing the chances of converting them to a warm lead.
Smart Sales Bot enquiry = 1 credit. Video Sales Meetings = 5 credits
Combined with our virtual surveys, you can offer fixed date appointments to conduct distance based video calls that are quick and easy to complete.
Reviews
Louis Spies
We were introduced to Smart Websites software tools and quickly found our website conversions increasing. The removals sales Bot provided us with well over a £100,000 worth of potential business in the first month and the video survey software has enabled us to provide a cost effective solution for potential customers not able to have a traditional survey.
We were also impressed with how easy it was to set up the software and the flexibility of the sales Bots calendar and question editor.
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Louis Spies – Sales & Marketing Director, White & Company Plc
George Christinis
We introduced Smart Websites sales Bot as we found we were missing out on out of hours enquiries and have been very pleased with the results. Each of the enquiries has all the information we need to book the survey and win business we would have lost. The video survey software allows us to conduct far more surveys and reach areas we would normally find it difficult to cover.
⭐️⭐️⭐️⭐️⭐️
George Christinis – Branch Manager, GoodMove Removals & Storage
Steve Webber
Although sceptical initially, we have found that the software has provided us with an increased volume of high quality enquiries and we have already won business direct from the bot.
Based in Bournemouth, the video software has allowed us to conduct surveys all round the country and win business from out of area customers, who we would have found it difficult to service without incurring some fairly heavy costs.
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Steve Webber – Director, Maidmans Moving & Storage