Competition is always high in the world of removals. Regardless of whether you offer removals services locally, nationally, or internationally, you’re sure to be met by other firms aggressively competing for market share.
Ensuring a move runs smoothy takes a lot of time and could mean you miss out on potential enquires and business. We feel you should be able to take more time guaranteeing your moves run efficiently without worrying about converting leads. Making sure your company has the greatest online customer service provisions will empower you to convert more leads, ensuring you never miss an enquiry.
Smart Website offers a range of website conversion tools, including Virtual Moving Surveys and AI Chatbot services. These tools help to empower your removals company, enabling improved customer interaction, better customer satisfaction and greater conversion rates.
Be sure to explore our conversion tools suite to see how Smart Website can improve your removals business.

Our smart sales AI chatbot runs 24/7 and enables you to convert website traffic into realtime customer engagement.
The smart sales chatbot has a selection of pre-prepared conversations as well as a full editing suite of personalised questions and answers. Our admin suite allows you to set a full month’s calendar for your staff and complete control over when the sales bot is running.


Smart Website delivers a full suite of website conversion tools. Both our removals Chatbot and Virtual Moving Survey software can convert visitors to your site into verified appointments.
Smart Website’s removals Chatbot walks customers through the enquiry process, handling the information received from customers and ensuring that they are moved in the appropriate direction.
The removals Chatbot has a series of prearranged questions to cover both full and part moves, with a full editing suite to implement personalised questions. By following these pre-set and personalised questions, our Chatbot can successfully convert visitors to your site into enquiries
Smart Website’s removals Chatbot can initiate customer interaction. As soon as a customer visits your site the removals Chatbot is there to help.
Initiating conversation with customers not only gives your company an edge, it also establishes a friendly relationship with your customers. By instigating a conversation, our removals Chatbot can boost both conversion rates and customer satisfaction.
Introducing Smart Website’s conversion tools to your business allows you to fulfil your true potential. Both our removals Chatbot and Virtual Moving Survey ensure that no customer enquiries are overlooked.
Our removals Chatbot acts as the entry point for your customers, answering questions, collecting information, booking surveys, and generating new leads. Implementing Smart Website’s removals Chatbot ensures that you never miss an enquiry and greatly improves customer satisfaction.
Once the removal Chatbot has converted website visitors into leads, our Virtual Moving Survey can be implemented to conduct face-to-face appointments.
Virtual Moving Surveys can be conducted from anywhere over an internet connection and can either be performed immediately or scheduled in for a more suitable time.
Virtual Moving Surveys allow your company to unlock its potential, reaching customers that would have previously been difficult or expensive to assist with a traditional on-site survey.

We provide a suite of conversion tools including chatbots and virtual video survey software to turn visitors into confirmed appointments. Most businesses know that huge levels of web visitors exit before taking an action. Unless you satisfy their needs quickly and effectively, you may have lost them forever.
With our Sales Bot, customer engagement starts the moment they land on your web page, significantly increasing the chances of converting them to a warm lead.
Combined with our virtual surveys, you can offer fixed date appointments to conduct distance based video calls that are quick and easy to complete.
We were introduced to Smart Websites software tools and quickly found our website conversions increasing. The removals sales Bot provided us with well over a £100,000 worth of potential business in the first month and the video survey software has enabled us to provide a cost effective solution for potential customers not able to have a traditional survey.
We were also impressed with how easy it was to set up the software and the flexibility of the sales Bots calendar and question editor.
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We introduced Smart Websites sales Bot as we found we were missing out on out of hours enquiries and have been very pleased with the results. Each of the enquiries has all the information we need to book the survey and win business we would have lost. The video survey software allows us to conduct far more surveys and reach areas we would normally find it difficult to cover.
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Although sceptical initially, we have found that the software has provided us with an increased volume of high quality enquiries and we have already won business direct from the bot.
Based in Bournemouth, the video software has allowed us to conduct surveys all round the country and win business from out of area customers, who we would have found it difficult to service without incurring some fairly heavy costs.
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